refund policy

1. 100% Refund Guarantee

We believe in our product quality and your learning satisfaction. If you are not satisfied, you can request a 100% refund within 2 days of purchase, provided that:

• You have not accessed/downloaded more than 5% of the course content.

• SAP server access credentials have not been activated.

• You provide valid feedback on why the product did not meet your expectations.

2. No Refund on Fully Accessed Digital Products

• Once you have used LMS access extensively, watched most video lectures, or activated SAP server access, the purchase becomes non-refundable.

• This is because digital services are instantly delivered and cannot be reversed.

3. Exceptions for Refunds

Refunds will also be issued in these cases:

• Duplicate Payment: If you are charged twice due to a payment error.

• Access Not Delivered: If you don’t receive LMS login or server credentials within 72 hours of purchase (and our support team cannot resolve it).

• Wrong Product Purchase: If you purchased by mistake and inform us within 24 hours, before credentials are shared.

4. Cancellation Policy

• Orders can be cancelled only before activation of LMS/server access.

• Once activated, cancellations are not allowed.

5. Refund Timeline

• Approved refunds will be processed within 7–10 business days to the original payment method.

• Bank/payment gateway timelines may vary.

6. Contact for Refunds

📧 Email: digimart.megabundle@gmail.com
📞 Phone: +91 7505266700 (Mon–Sat, 10 AM–6 PM)

7. DigiMart Rights

We reserve the right to decline refund requests if:

• Course/server access has been heavily used.

• Fraudulent claims are detected.

• Requests are made beyond the 7-day guarantee window.